Frequently
Asked
Questions
Where can I find your glass?
You will find our glass at our workshop in Dunblane or at one of the many galleries we supply around Scotland and northern England. To find a stockists near you, visit here.
Can I visit your studio?
Yes, you can! Our set hours are Wednesday & Friday 1-3pm and you can also visit by appointment Monday-Saturday (if you can, please avoid visits on Tuesdays and Thursdays as we are busy making orders with an assistant on these days).
Do you have open studio events or sales?
Yes, we usually take part in Forth Valley Open Studios (FVAB) and Perthshire Open Studios (POS) each year. We also take part in Pittenweem Arts Festival annually. Sign up to our Newsletter to find out about events and sales opportunities.
Do you teach glass blowing?
Yes, we do. We normally hold classes on set dates September-December and from February-June. For more details, please visit our Glass Blowing Classes page.
Do you teach private groups?
Yes - they’re really popular with families and groups of friends. If you would like to arrange a private group class (minimum of four people), please get in touch.
Do you repair glass?
No, we don’t repair glass. Sometimes we can make a new replica if the form is fairly simple like a blown sphere or similar.
Can you customise pieces?
Yes, we can make most items in a bespoke colour to your taste. It will be an added cost though, price will depend on the colour/colours chosen.
How do I use a promo code?
Enter your promo code during checkout but before paying for an item in our online shop. You can also use your code in-person at our workshop in Dunblane.
What payment methods do you accept?
We accept PayPal and Apple Pay.
For Debit and Credit card payments (processed by Stripe), we accept Visa, Mastercard, American Express, Diners Club, and JCB.
We also accept cash at our workshop in Dunblane.
What’s your returns policy?
You can find our full Delivery & Returns policy here.
Is your glass available for wholesale?
Yes please get in touch us to ask for our wholesale prices list.
Do you undertake commissions?
Yes, please get in touch to tell us about your project (large or small) and we will try our best to help you. You can find examples of previous commissions here.