Terms of Sale (Classes)

Participants

All participants must be aged 16+. Sorry, it’s for insurance reasons.

Duration

Class durations are approximations and may vary depending on the number of participants.

Glass Pieces

Glass pieces made during classes require overnight cooling and/or polishing before they are ready to be collected or posted.

If you're not able to come back to collect your work, we'll cover the cost of delivery (UK only).

Private Groups

Booking Private Group Classes a minimum of 4 participants.

Transfers

Your booking is fully transferrable to other people – just get in touch.

Rescheduling

Participants can reschedule glass classes with a minimum of 2 weeks notice – just get in touch.

Cancellations

If you cancel within 2 weeks of a class and we’re unable to fill your place, we will issue a 50% refund to cover the electricity and gas costs of running of the class.

Our equipment is pretty reliable, but you never can tell when a problem is on the way. If we have to cancel, we’ll let you know immediately, and alternative dates will be offered. A refund can be offered if you are not able to change to a later date.

Refunds

You are entitled to a full refund providing you let us know you’re unable to attend within 3 weeks of the class. I’m afraid we cannot guarantee refunds for cancellations at shorter notice as it depend whether we are able to fill the space or not – but certainly we will if we can.

No refund will be given for no-shows.